Last updated: [EFFECTIVE DATE – to be confirmed by Boardwalk Services Inc.]
1. Scope
This policy applies only to consultation fees paid directly to Boardwalk Services Inc., if any. It does not apply to government application fees.
2. Government fees
Government fees (for example, visa or ESTA fees) are paid directly to US government authorities. We do not collect them and cannot refund them. Refunds of those fees, if any, are governed solely by the relevant authority.
3. Eligibility for a refund
Refund eligibility and timeframe: [refund period and conditions to be defined by the company].
4. Non-refundable situations
Because our service is consultation and information, the outcome of any government decision (such as a visa refusal, ESTA denial, or denial of entry) is not, by itself, a reason for a refund. Additional non-refundable situations: Boardwalk Services Inc..
5. How to request a refund
Email cfo@boardwalksvcs.com with your name, date of service and reason for the request. Processing time and method: Boardwalk Services Inc..
6. Changes
We may update this policy from time to time. The version in effect at the time of your purchase applies.